Frequently Asked Questions
1. Is your henna 100% natural?
Yes. Our natural henna range is grown and processed in Sojat, Rajasthan with no synthetic dyes added.
2. Do your products contain PPD or ammonia?
No. None of our henna or herbal hair color products contain PPD or ammonia.
3. Will henna fully cover grey hair?
Yes, with repeated application. Grey coverage builds gradually and improves with consistent use.
4. How long does the henna color last?
Typically 3–6 weeks, depending on hair type, porosity, and aftercare.
5. Can I mix henna with other natural ingredients?
Yes. Tea, coffee, lemon juice, yogurt, and oils are commonly used to adjust tone and paste consistency.
6. Is a patch test required before use?
Yes, we recommend a 24-hour patch test before every first use of any new product.
7. What is the shelf life of your powders?
Generally up to 12 months from the manufacture date (up to 24 months for Multani Mitti and Sandalwood) when stored correctly.
8. Do you offer bulk or wholesale pricing?
Yes. 25kg packs and custom bulk quantities are available. Contact us for a quote via our Bulk Orders page.
9. Do you provide private label or OEM manufacturing?
Yes, for salons, brands, and exporters who want their own packaging and branding.
10. Do you ship internationally?
Yes, we export worldwide from Sojat, Rajasthan.
11. What's the difference between BAQ henna and regular henna?
BAQ (Body Art Quality) is our finest-sieved, highest dye-content grade, made specifically for professional mehndi and body art use.
12. Is Black Henna the same as chemical black hair dye?
No. Our Black Henna is a natural henna-indigo herbal blend, not a chemical dye, and contains no PPD.
13. What payment methods do you accept?
Cash on Delivery (within India) and secure online payment options are available at checkout.
14. Can I return a product?
Please see our Refund & Return Policy page for eligibility and process details.
15. How do I place a bulk inquiry?
Use the form on our Bulk Orders or Wholesale Enquiry page, or contact us directly via WhatsApp.